Talarix Moto Australia

118 Pacific Vista Dr, Byron Bay NSW 2481

contact@talarixmoto.com

+61 480 858 670

Order Handling & Responsibility

Talarix Moto Australia arranges delivery services for customer orders across Australia. Responsibility for goods transfers once an order has been successfully delivered to the nominated address or received by an authorised recipient.

This does not limit or exclude any rights you may have under Australian Consumer Law.

Dispatch Timeframes

Orders are processed Monday to Friday, excluding public holidays.

Most orders are dispatched within 1–3 business days after order confirmation

Orders placed late in the week may be dispatched the following business week

Delivery Estimates

Estimated delivery times after dispatch:

Metro Australia: Typically 1–3 business days

Regional or remote areas: Delivery times may vary

Delivery estimates are indicative only and may be affected by factors outside our control, including courier delays, weather conditions, or peak demand periods.

Delivery Coordination

Some orders may require delivery coordination. To assist couriers and avoid delays, customers must provide:

A valid email address

A valid contact phone number

This allows couriers to communicate if required.

Delivery Coverage

We deliver Australia-wide. In rare cases, certain remote or restricted locations may not be serviceable. If delivery is not possible, our team will contact you to discuss available options.

Shipping Insurance & Inspection

Orders are insured while in transit. Upon delivery, customers are encouraged to:

Inspect items promptly

Notify us as soon as practicable if any issues are identified

This does not affect your statutory rights under Australian Consumer Law.

International Enquiries

International delivery options may be available on request.

Please contact contact@talarixmoto.com for further information.

Warranty & Support

Talarix Moto Australia provides access to manufacturer-backed warranty support and service assistance for eligible products supplied through authorised channels. Warranty coverage is provided in addition to rights under Australian Consumer Law.

General Warranty Coverage

Warranty terms vary depending on the product category and component type. Coverage generally applies to manufacturing defects identified under normal use and appropriate care, as outlined in product documentation.

Warranty assessment, repair, or replacement is determined in accordance with manufacturer guidelines and applicable consumer law.

Warranty Conditions

Warranty support may not apply in cases involmodel identifierg:

Normal cosmetic wear

Consumable or service-life components

Accidental damage or misuse

Unauthorised modifications or repairs

Improper storage or care

Proof of original purchase may be required to assess warranty eligibility.

Support & Assistance

Our team is available to assist with:

Warranty enquiries

Service-related questions

General support requests

contact@talarixmoto.com

+61 480 858 670

Our Commitment

We are committed to providing clear communication, reliable support, and a positive service experience for customers engaging with electric mobility solutions through Talarix Moto Australia.